Press Releases

1st February 2008
St Michaels Hotel Management Achievement
The award winning St Michaels Hotel & Spa’s management team are focused on achievement and professionalism. Recently five of the management team have achieved qualification and accolade in achieving this degree level award.
Jack van der Hoeven, the hotels Purchasing & Operations Manager, Jo Shelton, Personnel & Training Manager, Amanda Griffiths, Sales Manager, Mel Franklin, Reception Manager and Jo Spargo, Health & Fitness Manager have completed seven management training days in sessions over 3 months, through the training provider ‘Newquay for Excellence Training’ (nfet).
The course included specialised subjects, including Effective Leadership & Management, Management legal obligations including Health & Safety and Employment legislation, Effective Planning & Team Communications, as well as promoting a pro-active Management team culture.
This qualification is awarded by the governing body, The Chartered Management Institute, who promote membership to professional managers across the business spectrum.
The team needed to demonstrate their ability and understanding by undertaking 8 assignments throughout the duration of the course.
Jo Shelton, the hotel’s Personnel & Training Manager said, “The course was extremely beneficial to all of us; we gained a clear concept of the management legal responsibilities to their employees, as well as to the business. Each session was exceptional, both fun and educational, and was professionally delivered by Trish Archer from nfet. The course was also an excellent team building event, which we view vital for positive cultural and business success.”
St Michaels Hotel & Spa, who last year achieved the ‘Investors in People’ status, encourages management development through their training & development plan, to promote both personal and professional achievement.
General manager Peter Holgate commented “The team constantly strive for professional excellence, demonstrating this throughout the management culture, and by using our training & development plan. Professionalism promotes great customer service, and increases morale and wellbeing within the team. I am extremely proud of what we now call Team St Michael’s. It’s a great achievement!”

28th August 2008
St Michael’s Hotel and Spa - Final three for Hotel of the Year
St Michael’s Hotel and Spa, Falmouth, has been shortlisted for Hotel of the Year in this year’s South West Tourism Excellence Awards. This contemporary, chic, seaside hotel and spa has been created over the past five years with a £3 million transformation programme.
The South West Tourism Awards seek to find the very best in their category across the wide South West judging area which extends as far as the North Cotswolds and Wiltshire. It would be a real coup for Cornwall, therefore, if St Michael’s won!
St Michael’s Hotel and Spa is accredited by the prestigious Johansens, holds an AA Rosette for fine dining and has scooped five Cornish Tourism Awards in the last two years. The hotel has also recently won the Investors in People (IIP) accreditation, which is a national award recognising businesses who put exceptional effort into involving, supporting and developing their people to improve performance.
St Michael’s has undergone a major refurbishment over the past five years which has seen the creation of The Flying Fish Restaurant , St Michael’s Spa and The Regatta Suite as well as a stylish new hotel which reflects the very best of coastal Cornwall.
The Flying Fish restaurant offers fresh exciting food and drink against a backdrop of stunning views of Falmouth Bay and tropical garden landscapes. The menus offer the very best in contemporary cuisine, using fresh, seasonal Cornish produce.
St Michael’s Spa is Cornwall’s leading Spa and was launched in 2005. Facilities include a large heated indoor pool , sauna, steam room, Jacuzzi and a well equipped fitness suite. Luxury Spa treatments use the world renowned Espa, and the Cornish organic Spieza range. The treatments include a wide range of facials, massage, body wraps and stone therapy. In addition a full range of beauty treatments are available as well as St Tropez spray tanning.
Weddings and functions are extremely popular using The Regatta Suite which overlooks the gardens and sea. The Regatta is also ideal for conferences, events and exhibitions whilst smaller business meetings are well catered for with a range of four meeting rooms. facilities include, Wi Fi, Internet, projectors and large flat screen TV’s.
The inspiration for St Michael’s comes from the Cornish sea, Cornish blues and creams, with touches of beach house chic, and maritime influenced décor. Local wood, stone and artwork throughout the hotel and spa highlight the hotel’s synergy with its location.
Nigel Carpenter, Proprietor of St Michael’s, said “We are extremely honoured to be chosen as one of the Top Three Hotels in the whole South West. It is wonderful to be selected and to have our transformation recognised. The management and staff have worked extremely hard and it is very rewarding for everyone to be honoured in this way.”
The Awards will be presented at a special “Oscar Style” Awards Ceremony in Torquay on October 29th. Fingers crossed for St Michael’s!
Ends