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St Michael's, Falmouth is committed to operating in the most sustainable way possible. We are proud to have achieved a Gold award from the Green Tourism Business Scheme (GTBS) in 2014 and 2011.

Green Tourism Business Scheme – Gold

St Michael’s Hotel & Spa is proud to have achieved a Gold award from the Green Tourism Business Scheme (GTBS) in both 2014 and 2011. The GTBS is the leading sustainable tourism certification scheme in the world. Businesses are assessed by a qualified advisor against a rigorous set of criteria, covering a range of areas. It means focusing on being sustainable, responsible and green – minimising energy waste and water resources used, working as well as celebrating positive aspects of our culture and ecology.

By choosing a GTBS hotel you are guaranteed that it is:

– committed to sustainable tourism
– operating in accordance with the relevant environmental regulations
– meets minimum standards of good practice
– audited by a qualified professional to ensure standards are maintained

Our Gold GTBS award means that we have been graded as ‘inspiration and outstanding’. Our Gold award means that:

“The highest standards of sustainability are being achieved with a strong and broad ethos and excellent examples throughout. The latest technologies will be employed from LED lighting through to efficient boilers and even renewable technologies. The business has efficient control of resource use and can demonstrate effective monitoring with targets for savings. Green procurement will include sustainable fish/meat sources, a range of ethical products and working with local suppliers to provide fresh, local and even organic items. Changes in working practices are leading to significant benefits to the business, community and supply chain.”

Quotes from our recent GTBS audit:

“The restaurant and bar offers a great deal of local food and drink, giving guests a real taste of the region”

“Excellent local and green information encourages guests to explore the local area in a low carbon manner”

“A business that is very committed to sustainability”

“Systematic action plan used which is updated regularly”

“Good use of Fairtrade Puro Coffee”

St Michael’s Hotel & Spa Environmental Policy

Situated on the beautiful Cornish coast, opposite a Blue Flag beach, the guests of St Michael’s Hotel & Spa are able to enjoy the clean beaches and fresh air. It is inevitable that a business concentrates on its economic goals, however, to be sure that our guests are able to continue to enjoy the natural beauty on our doorstep we must not only focus on economic success, but on environmental sustainability as well.

We recognise that our business has a direct impact on the environment and understand that the purpose of this policy is to state the company’s aims & objectives and that it forms the basis of our environmental management system.

We have prioritised our environmental initiatives according to those which have the greatest impact and are working upon new systems and procedures that reduce our negative impact.

Local Sourcing

We source all our ingredients as locally as possible in order to create a menu designed around the best quality and freshest produce we possibly can. Supporting our local sustainable suppliers is a cause we are passionate about and one that is built in to our food style. We look to lower our food miles and source from those who practise sustainable and responsible production. We are proud to name our suppliers and to communicate with our guests the food journey taking you from plough or sea to plate. Our kitchen team is committed to sustainable fishing selecting species of fish that are not threatened over those that have depleted stocks. We support local food festivals and our chefs regularly perform demos at events.

For St Michael’s local sourcing means more than just food and drink – we source locally for as much as we can, from our organic local spa products from AFYNA to office supplies and architects. Over the last 5 years St Michael’s has seen over £5 million worth of investment on re-building, renovation and refurbishment and we are proud to say that 90% of that investment has gone to local suppliers.


To encourage our guests to travel to us in a more sustainable manner we have negotiated some exclusive ticket prices on the First Great Western train network. Whilst we understand that many guests will arrive by car, once they are here we promote the use of the network of ferries, boats, buses & trains that link some of Cornwall’s best attractions. Local cycle-hire is also promoted and we have a ‘Green Information’ guest board to keep guests up to date on our ‘green’ activities and local events and suppliers. Staff are encouraged to use alternative means to get to work: public transport, car sharing, cycling or walking.

Energy Saving

Energy efficiency throughout the business is achieved by actively encouraging reduced consumption; the installation of PIR lighting, improved staff initiatives and the renewal of old equipment with energy efficient equipment. Double glazing now accounts for 62% of the hotel’s windows and guests self-select to have towels laundered /replaced. Various public areas of the hotel use sensor or timer lighting (including toilets and bar areas) and 100% of our external lighting is set to a seasonal day and night timer. 80% of our our public areas and bedroom corridors now have leading edge LED lighting installed.

Water Conservation

Measures have been introduced to reduce the amount of water used including the fitting of water efficient toilet cisterns, low flush urinals and flow restrictors on bathroom basin taps.

Recycling & Waste Management

We actively manage, measure and reduce the amount of waste we produce with the promotion of recycling (glass, cardboard, printer cartridges, batteries, paper, metal & plastic) to guests and staff. In the last eighteen months we have reduced our final waste by two-thirds. We have achieved a Gold award from the Green Tourism Business Scheme in both 2014 and 2011, the CoaST initiative and support Surfers Against Sewage.

As Proprietor, I am fully committed to our Environmental Policy and I am pleased to say, it is not just me! The commitment of the management, staff and dedicated Green Team is vital to the success of our environmental strategy combined with the co-operation of our guests, customers and suppliers. We are in the early stages of our green journey, but have the conviction to take it forward. This policy will be revised annually by the senior management team.

Nigel Carpenter, Proprietor
January 2015


For further information on our sustainability, please contact Flo Middleton

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