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Jobs at St Michaels Resort

St Michaels Hotel & Spa is a stylish and contemporary, coastal chic AA 4-star hotel overlooking a blue flag beach and ocean views. 

Falmouth is a vibrant community where you can live, work and enjoy the charms of the Cornish coast all year, and recently voted one of the top ten areas to live in the country in the Sunday Times Newspaper.

Our brand new Arrival Lounge, health-focused Garden Kitchen and luxury 5-star St Michaels Spa has launched with 10 treatment rooms, rhassoul mud treatment room, hydrotherapy pool, thermal suite and outdoor spa garden.

St Michaels Resort is currently recruiting for the following positions...

Financial Accountant

Job role/ requirements:
Your main duties will include maintaining the financial records of the hotel and associated companies by accurately recording the day-to-day financial transactions.  You will prepare bank reconciliations and cash flows and VAT returns. You will assist in the production of the management accounts of the hotel including balance sheet and revenue reconciliations and all other month-end duties and assist with the preparation of schedules for Statutory Accounting purposes. You will assist with the annual budget. You will need to have a thorough working knowledge of all the accounts payable, revenue and payroll processes.  You will also deputise for the Director of Finance in their absence and be prepared to do other ad-hoc duties within this small finance team.

Personal attributes:
• Hospitality Finance experience
• Preferably AAT qualified / ACCA or CIMA trainee or equivalent experience
• Sage Line 50 experience
• Payroll knowledge
• Strong Excel and IT skills
• Experience of managing and mentoring a team
• Well organised and excellent attention to detail
• Methodical and focused
• A flexible “can do” attitude and a team player
• Professional attitude and appearance
• A sense of humour

Remuneration:
£28,000 per annum

How to apply:
Please email accounts@stmichaelshotel.co.uk with an up to date CV and a covering email answering the following two questions no later than 9th September 2018. What excites you the most about joining the St Michaels Crew? Is there anything in this ad that you do not bring and let us know what you do that will make up for these gaps? If shortlisted, you will then receive a full job pack with details of the selection process and application form.

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Spa Therapist

We’re looking for:
A professional, reliable and confident therapist who can provide five-star treatments and excellent customer service to our clients. We are seeking someone who will enhance our award-winning team. Experience of additional well-being treatments would be an advantage.

You must be fully qualified to a minimum of NVQ level 3 Beauty therapy, with excellent retail sales experience. Preferably your experience will be based in hotels or on cruise-ships and the ideal candidate will have a flexible approach to working hours, which will include evenings and weekends.

Our ideal candidate:
• Elemis trained is preferable although full training will be given by the South West’s only in-house Elemis trainer.
• Have excellent communication skills and be able to learn our products and services to be able to provide wellness solution to meet the needs of your guests.
• Encourage repeat booking of clients.
• Be able to provide professional massage, body, facial and nail treatments to our guests.
• Maintain high standards of treatments and ensuring exceptional levels of customer satisfaction always.
• Efficiently and effectively handle customer queries to maximise customer satisfaction.
• Ensure all aspect for the spa guest journey is adhered to all times.

Rate per hour plus additional benefits:
The rate per hour will be £8.00 – £8.50 depending on experience and is paid monthly. Commission on all retail sales is also paid at a rate of 10%.  We provide your meals while on duty as well as staff discount on Spa treatments and Spa products. There is also a staff discount for our award-winning restaurant and a great incentive programme plus a discounted membership in our new Health Club. Incentive bonuses, commissions and a staff well-being scheme full of great benefits.

How to apply:
Email lucymingo@stmichaelshotel.co.uk with the subject ‘Spa Therapist’.  We want our interactions with guests to be memorable, so please make your email memorable as well.  Tell us about how you match up to the role and characteristics, and what makes you the right person to join our team.

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Spa Night Cleaner

Job role/requirements:
You will be expected to deliver exceptional cleaning standards within all the public areas of the Spa. The role will also require you to assist the maintenance team by identifying anything that requires repairing and ensuring that it is followed to job completion. Assisting in ensuring a great ambience and atmosphere in all service areas, guaranteeing that it is clean, serviced, valued and well maintained at all times. The role requires you to be flexible on the evening rota. Ensuring you are compliant with all Health, Safety and Hygiene legislation, ensuring high levels of cleanliness is met at all times.

Hours and rate of pay:
The hours will be from 8pm until 4am on 5 shifts per week. Part-time is also available. Rate of pay is £7.83/hour. 

How to apply:
Email lucymingo@stmichaelshotel.co.uk with the subject ‘Spa Night Cleaner’.

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Room Attendant

We’re looking for:
A room attendant to join our Housekeeping team. You will report to the Head Housekeeper/Duty Manager. The role will require you to be fully flexible in your availability and will involve a 9am/9.30am start and will finish when all job requirements are completed.

Job Role/Requirements:
Working primarily on your own you will be a part of the Housekeeping team and will be expected to deliver exceptional standards to ensure that hotel rooms are clean, tidy and inviting for our guests. You will be required to assist the Maintenance team by identifying anything that requires repairing and ensuring that it is followed through to job completion. Ensuring you are compliant with all Health, Safety and Hygiene legislation, ensuring high levels of cleanliness is met at all times.

Our ideal candidate:
• You must have/be able to demonstrate success/experience in a similar role and preferably within a 4-5 star hotel.
• Be able to demonstrate a high standard of work and attention to detail.
• Have the ability to work alone or as part of a team.
• Be able to demonstrate a polite and helpful manner when dealing with guests as well as a respect for their privacy.
• Must have a flexible approach.
• Must have a vision and focus to achieve the high standards expected.

Rate per hour plus additional benefits:
£7.38/hour (under 25) and £7.83/hour (over 25) on a zero hours contract and will involve weekend shifts as well as throughout the week and public holidays including Christmas. Uniform will be provided as well as additional staff benefits.

How to apply:
Applications to go to laurenwhitford@stmichaelshotel.co.uk.

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Food & Beverage Supervisior

Job role/ requirements:
You are passionately team focussed ensuring that every service, every day, is well prepared for, impeccably set out and levels of business fully understood. You can direct, manage and organise a team, to ensure that the required standards are achieved and maintained. You must be able to work flexible hours in accordance with the departmental rota, carry out any responsible requests by your line manager, general manager or proprietor and meet departmental KPIs.

Our ideal candidate:
As a Food and Beverage Supervisor, you will need to consistently achieve the service standards with a high degree of efficiency and customer care and constantly strive to improve this to provide the customer with quality service and product delivery. As a Food and Beverage Supervisor, you are flexible and enjoy leading your team, setting a good example with regards to punctuality, attendance, attitude and presentation. You are confident and enjoy supporting the team to ensure a magical guest experience throughout their stay, demonstrating and encouraging a can-do attitude at all times.

How to apply:
Applications to go to samanthabanks@stmichaelshotel.co.uk.

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Food and Beverage Assistant

Job role/ requirements: 
To assist in managing and control efficiently for the day to day operations within the Restaurant & Food service areas. To promote a helpful and professional image to the customer and give full co-operation to any customer or colleague requiring assistance. To anticipate customer needs whenever possible, to enhance the quality of service and in turn enhance customer satisfaction. To lead by example and maintain regular and effective communication within your team at all levels, by holding regular briefing sessions and & observation attending hotel meetings when required.

How to apply:
Applications to go to samanthabanks@stmichaelshotel.co.uk.

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Chef De Partie

Job role/ requirements:
To assist the Sous/Head Chef in the efficient operations of the Restaurant and Functions Kitchen, ensuring that the standards of Food production are maintained. To deputise in the Sous Chef absence. To assist the Chef/Sous Chef in compiling and creating menus, ensure that food preparation and production are carried out to agreed standards as laid down in the Kitchen/ Food Hygiene Standards. To assist the Head Chef in maintaining regular and effective communications within the kitchen team, and to attend hotel meetings when required.

How to apply:
Applications to go to samanthabanks@stmichaelshotel.co.uk.

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Commis Chef

Job role/ requirements:
To assist the Chef in the preparation and production of food to the standards set within the kitchen. Observe stock levels and to order any requirements with the Chef on duty in advance of requirement, to prepare all food dishes to the standards agreed by the Chef/Menu and to maintain consistency with food delivery. To ensure to maintain your working area to a clean and tidy standard, as required by Food Safety & Departmental Standards.

How to apply:
Applications to go to samanthabanks@stmichaelshotel.co.uk

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